Mailed flowers from a funeral & sent payment 6 months ago. I had to email business just to get confirmation they at least received them. After a couple of months of no updates, I asked for an ETA through Facebook. I was told 2 more weeks. 6 weeks later still hadn't received anything so I followed up again. They said it would go out within the week. Another 2 weeks pass & still nothing, so I followed up again & was told AGAIN within the week. ANOTHER 2 weeks pass & I ask for the tracking number. They replied & stated it would go out that day; however the ring I had ordered wouldn't be mailed out until the following week. I did finally receive the 2 bracelets the first week of August, 4 months after I mailed the flowers. It's now the end of September, and I still don't have the ring. I contacted them again regarding this 3 days ago with no reply yet. The bracelets I received were done beautifully; however, never in my life have I experienced anything like this. When you send someone something as sentimental & irreplaceable as the fresh flowers from a loved one's funeral, you are pretty much at their mercy. I have been MORE than patient with this, and I hate to leave poor reviews, but I feel people need to be warned of this. If there was any sort of communication, I might be a little more understanding (although I feel like I've already been more than reasonable with the situation.) I had to continually message her & follow up & was continually lied to for months on when I'd receive it. Not once was I rude or pushy at all, nor did I ever bring up the fact that she lied over and over again. Again...she had irreplaceable items, so that would do me no good. You could tell I was no concern of theirs whatsoever. They had my money. They had my flowers. What could I do about it? At this point, I've just asked for my money back for the ring I've never received. Amazingly, although she couldn't reply to my inquiry of when I might receive the ring, she immediately replied "I will do that" as soon as I asked for a refund. No apology or explanation whatsoever. On top of it, she immediately BLOCKED me, so I couldn't even respond to ask when to expect my refund! I've of course lost the flowers as well since I trusted her with them, which makes me sick, but there is nothing I can do about that at this point. Given the type of person/business they are, I'm now questioning whether or not the bracelets we received were actually from our flowers. I'm in absolute disbelief they treat their customers like this.
Blossoms And Memories is a US Jewelry Store based in Cerro Gordo, Illinois. Blossoms And Memories is located at 202 North St, Cerro Gordo, IL 61818, USA.
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